Customer Service
Here at WIDDOP and Co. we pride ourselves on our multi-award-winning customer service, with our team achieving The Greats award for Best Service to the Independent Trade 11 times.
Your complete satisfaction is our number one priority, whether you’re a large multi-national or a small retailer. We ensure that we deliver the same, impeccable level of friendly, helpful and efficient service to each and every customer.
Meet Our Customer Service Team
Kirsty Miller
Customer Service Team Leader
Lauren Thomson
Customer Service Administrator & Now or Never Executive Support
Quick Reliable Service
100% of our calls are answered by our in-house talented and friendly customer service team within seconds.
They will be there to guide you through any issues you might be having from placing an order, delivery times, to helping you access the full potential Widdop have to offer.
Frequently Asked Questions
If you would like quick access to some of the most commonly asked questions, we have a dedicated FAQ's page, click below to read more.
Registering For An Account
If you are wanting to register for a trade account to gain access to our product pricing, fill out the contact form and our team will be in contact with you.
Our Awards
For over 20 years in a row we have won various awards, including best service to the independent retailer, outstanding achievement, best Online giftshop retailer and many more.
We feel honoured when our hard work and great customer service gets recognised, as it lets us know we our serving our community the right way.
What Our Customers Say
"Brilliant company to work with! Very helpful and super fast customer service!"
- Moore Haven Home
"Widdop is an excellent company to deal with. Attention to detail and really nice staff."
- Anthony Cleere
"I couldn’t recommend Widdop more if I tried. I have been with Widdop for several years now and the experience with them is never short of faultless."
- Samantha Mason
If you're unhappy, please let us know.
Has your order arrived late, items aren't high enough quality or aren't happy with any part of our service?
Please let our customer service team know so we can help you.